Effuse Candles | Shipping & Returns
It's so important to us that you receive only the best. We triple check every item before it is sent out, however if there is a problem with your order please let us know right away!
At this time, we only accept domestic orders. All orders are shipped via USPS, and are shipped within 1-3 days of ordering. USPS Priority Mail delivery is typically 1-3 business days from the ship date, and USPS Priority Mail Express is typically 1-2 days from ship date. Shipping costs are calculated by package weight in all cases.
Refunds & Exchanges
We will immediately replace or refund products damaged during shipment if you submit a photo to us within 14 days of delivery. Used candles may not be returned.
If you are unsatisfied with your product please contact us, you may exchange it for another candle of the same size and price within 14 days of purchase. The buyer is responsible for shipping cost on all return items.
Please contact us before you return any item to ensure proper handling, at firstname.lastname@example.org.